Terms & Conditions

Terms & Conditions Of Sale – Updated 03/06/2020

Lees Precision Engineering is based in the UK and all items are dispatched from our registered UK business address.

Lees Precision Engineering
3 Ferndown Drive South, Clayton
Newcastle, Staffordshire
ST5 4EH, United Kingdom
VAT No. GB 948 2874 72


Dispatch & Delivery Times

Orders are normally dispatched within 3 working days of receiving cleared payment unless there is a problem with the order which prevents it being dispatched. Delivery times vary by destination country and service selected, for more information please see the 'Shipping Prices & Information' page, by accepting these terms and conditions you agree to allow a reasonable time for your order to arrive in line with the information on that page.


Order Cancellation, Returns & Refunds


Customers within the UK and EU – You may cancel an order before it has been dispatched and receive a full refund including any postage costs paid. If you wish to cancel part of an order you will receive a full refund for the item/s removed from the order less the delivery cost if there is a difference, for example if the additional item took the order total over the free delivery threshold.

If your order has already been dispatched then you are required to return it for a full refund, all items must be returned within a reasonable time (14 days for customers in the UK and 21 days for customers within the EU) from the date you receive them and in unused, undamaged condition with original packaging.


Customers outside the UK and EU – You may cancel an order before it has been dispatched and receive a refund for the order total minus the non-refundable PayPal transaction fee incurred. If you wish to cancel part of an order you will receive a full refund for the item/s removed from the order less the delivery cost if there is a difference, for example if the additional item took the order total over the free delivery threshold.

If your order has already been dispatched then you are required to return it for a refund, all items must be returned within a reasonable time from the date you receive them and in unused, undamaged condition with original packaging. The non-refundable PayPal transaction fee incurred on the order and postage cost will be deducted from the refund.


Selection of Delivery Country & Calculation Of Delivery Charges

When placing an order it is very important that you select the correct destination country at the checkout stage to apply the correct delivery options and prices. If the correct destination country is not selected and the order is completed the order will be placed on hold and you will be asked to pay any additional amount applicable for delivery if you have underpaid. In the event that the additional amount is not paid and the order is cancelled you will receive a refund for the order total minus the non-refundable PayPal transaction fee incurred.


Returns of Faulty Goods

All products sold by Lees Precision Engineering are covered by 1 year limited warranty starting from the date you receive the item which covers manufacturing defects and material faults.

All returned faulty items will be subject to inspection before a refund or replacement is offered, if an item is found to be faulty we will cover a reasonable return postage cost.

Examples of what isn't covered under the warranty period :
Accidental damage or damage caused by misuse, lack of general care or maintenance
Damage to any parts caused by incorrect installation or use
Damage caused by use of poor quality ammunition
Any item that is modified or altered in any way by anyone other than Lees Precision Engineering
General wear and tear, such as on AEG internal parts


Privacy Policy


Lees Precision Engineering takes your privacy very seriously and ensures that your information is correctly and lawfully in compliance with the Data Protection Act of 1998.

All online payments are processed through the PayPal secure 128bit encrypted server and only very basic customer details are passed onto Lees Precision Engineering to be used in processing orders, bank account or credit/debit card details are never passed onto us at any point.

Personal details stored will not be passed onto any third parties under any circumstances at any time and will only be used by Lees Precision Engineering to help process orders and contact you.

Customer details registered for use on the checkout process are stored on secure servers and will remain there until edited or removed. You may request to be removed from the database of registered users at any time.


Importing & Customs Charges


Customers outside of the United Kingdom should ensure that any product they are attempting to import is legal in their country, we will not be held responsible for customs seizures of orders containing products that are illegal in the destination country.

Customers inside the European Union are not liable to pay any import taxes on orders, customers outside the European Union may be required to pay import tax on an order, this is the responsibility of the importer to pay and not the exporter.


Liability

Lees Precision Engineering and its owners hold no responsibility for damage caused to any airsoft equipment by upgrade parts and incorrectly installed parts. You are fully responsible for any damage or increased wear caused by upgrade parts or incorrectly installed parts.

Lees Precision Engineering reserves the right to cancel and refund any orders if we have reasonable grounds on which to do this.

Terms and conditions may be subject to change without notice.